Return Policy

60-Day Money-Back Guarantee

We want you to feel confident trying Rippex. That’s why every order is backed by our 60-Day Money-Back Guarantee.

If you are not satisfied with your Rippex, you may request a return within 60 days of delivery for a refund.

To qualify for a return:

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  The return request must be submitted within 60 days of delivery.
  
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  The product must be returned with all included accessories.
  
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  The item must not be damaged, broken, or misused.
  
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  Customers are responsible for return shipping costs.
  

Once your return is received and inspected, we will issue a refund to your original payment method.

Please note: original shipping fees, payment processing fees, handling fees, and restocking costs are non-refundable. A processing/restocking fee may be deducted from the refund to help cover fulfillment, handling, and product recovery costs.

Refunds typically take 5–10 business days to appear depending on your bank or payment provider.

To start a return, contact our support team with your order number and the email used at checkout.

Important: The 60-Day Money-Back Guarantee applies only to the Rippex unit and eligible bundle items purchased directly from our website. Products returned after 60 days, damaged items, or incomplete returns may not qualify for a refund.